vapecalls.co.uk is a one-stop shop for retailers and resellers to buy premium vaping products with a consistent supply to stop worrying about the product supply and solely focus on business expansion. We value your time, and acquiring a product that aligns seamlessly with your business needs and objectives is fulfilling. That is why we ensure your order is dispatched efficiently through a trusted courier service, such as DPD, to manage your deliveries with precision and timeliness, meeting the needs of your business. Our usual cut-off time is before 2 pm every day, from Monday to Friday. For Saturday Special deliveries, contact your Account Manager. We thank you for your patience and understanding in case of any delays in delivery due to any unforeseeable circumstances. If you require any further assistance, please contact us directly at Info.vapecalls@gmail.com or through your designated Account Manager.

vapecalls.co.uk Shipping Policy

Thank you for choosing vapecalls.co.uk for your vaping needs. We are committed to providing you with the best products and services, including a reliable and transparent shipping experience. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

Shipping Partners

We have partnered with leading logistics providers, primarily DPD and Parcel Force, to ensure swift and secure delivery of your vaping products.

Shipping Zones

Currently, we offer shipping within the United Kingdom, Northern Ireland, and worldwide, depending on the location and order availability.

Processing Time

Orders placed before 2:00 PM on weekdays will be processed on the same day and received on the next day, except Northern Ireland. Orders received after 2:00 PM will be processed the next business day. Please note that we do not process orders on weekends or public holidays.

Delivery Options

• Next Working Day Delivery (Monday to Friday):

  • Orders placed before 2:00 PM will be dispatched the same day for delivery on the next working day.

  • Orders placed after 2:00 PM will be processed the following business day.

• Saturday Delivery:

  • Saturday delivery is available for orders placed on Friday before 2:00 PM. Additional charges may apply for Saturday delivery.

Once your order is dispatched, you will receive a shipping confirmation email/SMS with the tracking information. You can track the status of your order using the provided tracking number on the respective courier’s website.

Delivery Queries

If you experience any queries with the delivery of your order, please contact your Account Manager. The Account Manager will promptly assist you by contacting the courier company, or you may contact the courier company directly. You can also reach us directly at Info.vapecalls@gmail.com.

Note: vapecalls.co.uk reserves the right to update this shipping policy at any time. Any changes will be communicated through our website. Thank you for choosing vapecalls.co.uk. Your trust in us is valued greatly as we provide tailored solutions for your business.