🔞 Age Verification Policy | Vapecalls UK
At Vapecalls, we believe in responsible vaping and strictly adhere to UK laws to ensure our products are sold only to adults aged 18 or older. That’s why we protect our site with an initial 18+ entry pop-up and utilize a quick, seamless background age verification system during checkout.
Whether you’re buying your first vape kit or restocking your nic salts, your age must be confirmed before you can browse our catalog or place an order.
How Does Age Verification Work on Vapecalls?
We’ve made it as easy as possible. When you shop on Vapecalls, the verification happens in two simple stages:
The Entry Gateway: The very first thing you’ll notice when you visit our site is an age verification pop-up. You must confirm you are 18 or older to bypass this screen and browse our products.
The Checkout Confirmation: When finalizing your order at checkout, you will see a mandatory checkbox:
☑ “I’m over 18 and I agree to the Terms and Conditions.”
Once this box is ticked and you proceed to payment, our secure system conducts an automated background age check using your legal name, billing address, and details through trusted networks. It runs quietly in the background, so you don’t need to do anything extra unless the system is unable to automatically match your details.
Why Is Age Verification Needed to Buy Vapes Online?
It’s strict UK law. Since 2015, it has been illegal to sell vaping products to anyone under the age of 18 — whether online or in-store. This legal requirement applies to everything on our store, including:
Vape Kits & Mods
E-liquids (both with and without nicotine)
Nic Salts
Pods, Coils, and all other vape accessories
By strictly verifying your age through our entry pop-up and background checkout checks, we are actively helping to:
Protect underage individuals from accessing restricted products.
Maintain full compliance with UK trading standards and legislation.
Promote safe and responsible vaping exclusively for adult consumers.
What If Age Verification Fails?
If our automated system cannot confirm you are 18+ at checkout, don’t worry! This occasionally happens due to simple administrative factors, such as:
A mismatch in your registered billing address.
Using a nickname or shortened name instead of your official legal name.
A recent move or a newly updated postcode.
In this case, you will be securely prompted to provide a valid government-issued photo ID (such as a UK Driving Licence or Passport). Uploading your ID is fast, straightforward, and entirely secure. To protect your privacy, your document is processed over an encrypted connection, never stored permanently on our servers, and is used solely to confirm your age so we can dispatch your order.
⚠️ Please Note:
If you cannot provide valid proof of age when requested, your order will be cancelled and automatically refunded in full. This strict measure is necessary to ensure we comply with UK law and keep our community safe.
